About iConsult
Empowering professionals across all industries with dedicated virtual assistant solutions that save time, reduce costs, and drive business growth.
Our Story
Founded in 2015, iConsult began with a simple mission: to help professionals reclaim their time and focus on what matters most - growing their businesses and serving their clients.
Our founder, an experienced business professional, identified the common challenge of managing administrative overload across industries. After building a virtual team to streamline their own operations, they saw the potential to extend this solution to businesses everywhere.
Today, iConsult is a trusted provider of specialized virtual assistants, supporting hundreds of professionals, teams, and companies across North America with tailored remote staffing solutions.
"Our vision is to transform how professionals work by delivering top-tier virtual support that empowers them to succeed with less stress."
Our Mission & Values
These core principles guide everything we do at iConsult and shape how we support our clients.
Excellence
We provide outstanding service through thorough training, ongoing improvement, and a commitment to precision in every task we undertake.
Partnership
We see our clients as partners, collaborating closely to meet their unique needs with personalized virtual assistant solutions.
Integrity
We uphold honesty, transparency, and ethical standards in all our operations, fostering trust with dependable and secure services.
Innovation
We constantly refine our offerings, adopting the latest tools and approaches to provide innovative solutions that keep our clients ahead.
Meet Our Leadership Team
Our dedicated professionals drive iConsult’s mission to enhance businesses with top-tier virtual support.
Shannel Escoffery
Director of Sales & Development
Shannel, a South Florida resident for over 30 years, brings a decade of sales and leadership experience to real estate, previously managing 60+ treatment facilities.
Pamela Jeane Pasion
Director of Operations
Pamela is the Director of Operations at Imperial Consulting Services LLC, bringing years of hands-on experience and leadership to the team. She began her career as an
Premanshu Nayak
Director of Training & Recruitment
Premanshu is an experienced real estate professional with over 8 years of expertise in virtual assistance, helping real estate agents and teams streamline their operations.
Michelle Pangan Calma
HR Director
Michelle excels in talent acquisition and client relations, connecting skilled virtual assistants with businesses to build efficient, high-performing remote teams.
Why Choose iConsult
What makes us stand out in the world of virtual assistant services
Tailored Expertise
Unlike generic VA services, our team is trained to adapt to your industry’s unique needs, delivering customized support that aligns with your goals.
Rigorous Hiring Process
We select only 5% of applicants, ensuring you partner with top talent. Every VA passes thorough background checks and skill evaluations.
Continuous Training
Our VAs stay ahead with ongoing training in the latest tools, technologies, and strategies, ensuring they add maximum value to your operations.
Cost-Effective Solutions
Save up to 70% compared to in-house staffing while enjoying equal or superior results—no overhead for office space, equipment, or benefits.
Flexible Engagement Models
From 10 hours a week to full-time assistance, our scalable plans adapt to your needs with no long-term contracts—adjust anytime.
Dedicated Account Management
Each client gets a dedicated manager to streamline communication, resolve issues, and optimize your VA experience.